How do I book an appointment?
You can book online through our Square booking system. If you are unsure which service fits best, you can also contact the clinic by phone or email first.
Frequently Asked Questions
Find quick answers about booking, insurance, parking, clinic hours, and how care works at Princeton Wellness Centre in Richmond Hill.
FAQ section
Booking & scheduling
If you still need help after reading these answers, you can contact the clinic directly or book online when ready.
Should I book in advance?
Booking ahead is recommended, especially for evenings and weekends. Same-day openings may still be available depending on the schedule.
Can returning clients book online too?
Yes. Online booking is set up for both new and returning clients, making it easy to choose a service and preferred appointment time.
What if I am not sure which service to choose?
If you are comparing massage therapy, acupuncture, osteopathy, Tuina, postpartum care, or another service, you can contact the clinic before booking for help narrowing down a good starting point.
FAQ section
Insurance & receipts
If you still need help after reading these answers, you can contact the clinic directly or book online when ready.
Do you accept insurance?
Eligible registered services can often be reimbursed under extended health plans. Coverage depends on your specific provider and plan details.
Do you provide receipts for reimbursement?
Yes. Official receipts are provided for eligible registered services so clients can submit claims according to their insurance policy.
Which services are more likely to be insurance eligible?
Registered services such as massage therapy, acupuncture, and osteopathy are typically the most relevant categories for reimbursement, depending on your individual plan.
Should I check my plan before booking?
Yes. Coverage details can vary by provider, practitioner type, yearly limit, and whether your plan requires a specific receipt format.
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Preparing for your visit
If you still need help after reading these answers, you can contact the clinic directly or book online when ready.
What should I bring to my first appointment?
Please bring identification, any relevant insurance information, and helpful health notes or referral details if they relate to your visit.
How early should I arrive?
Arriving a few minutes early is usually helpful, especially for a first visit, so you have enough time to settle in and confirm appointment details.
What if I am booking for stress, posture, or general body tension?
That is common. Many first-time clients book because of neck and shoulder tension, poor sleep, desk-related stiffness, stress overload, or recovery needs rather than one formal diagnosis.
FAQ section
Clinic visit details
If you still need help after reading these answers, you can contact the clinic directly or book online when ready.
Where is the clinic located?
Princeton Wellness Centre is located at 11 Princeton Ave, Richmond Hill, ON L4S 2E2, convenient for clients from Richmond Hill, Markham, Vaughan, Thornhill, Aurora, and Newmarket.
Is parking available?
Yes. Parking is free and usually available on the driveway. Street parking is generally not suitable in winter, and if appointments are especially busy the clinic may text you ahead with parking guidance.
What are your clinic hours?
The clinic is open Monday to Sunday from 8:00AM to 10:00PM.
What areas do you serve?
The clinic regularly welcomes clients from Richmond Hill, Markham, Vaughan, Thornhill, Aurora, Newmarket, and nearby York Region communities.
Can I book online and still contact the clinic afterward?
Yes. Many clients secure a time online first and then contact the clinic if they want help with service selection, directions, or follow-up planning.
Need help choosing?
Contact the clinic before booking
We can help you decide where to start if you are comparing massage therapy, acupuncture, osteopathy, Tuina, or another service.
Clinic details
Address11 Princeton Ave, Richmond Hill, ON L4S 2E2
Phone416-871-8855
HoursMonday to Sunday, 8:00AM - 10:00PM
Still have a question?
Reach out before you book
If you are not sure which service fits your symptoms, the clinic can help you narrow down the right starting point before you schedule.